Moja7 FAQ — All Your Questions Answered in One Place

moja7Opening an account with us only takes a few details:

• A valid email address or mobile number
• A strong password
• Your full name and date of birth
• You must be at least 18 years old

Registration takes just about 3 minutes to complete. For more details, visit registration page See here.

No. moja7Only one account per person is permitted at . Creating multiple accounts violates our terms and conditions and may result in permanent account closure. If you are having any issues, please contact support directly.

Yes. After registration, a verification link will be sent to your email. Click the link to complete email verification. Without it, deposits and withdrawals may be restricted. If you don't see the email, check your spam folder.

After logging in, you can update your phone number, address, and password from Account Settings. To change your name or date of birth, you will need to complete identity verification (KYC) and contact support.

on the login page Click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Follow the instructions to set a new password.

KYC (Know Your Customer) is an identity verification process that protects users and helps prevent fraud. It becomes mandatory after withdrawals exceed a certain limit. You'll typically need to upload a photo of your national ID or passport.

Yes. As part of responsible gaming, you can deactivate your account temporarily at any time. Go to Account Settings and select "Self-Exclusion" or "Cooling Off". For more details, Responsible Gaming visit the page.

To permanently close your account, contact our support team by email at support@moja7.biz. Before closing, make sure your balance is zero and you have no active bets.

moja7All popular payment methods in Bangladesh are supported at :

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer
• Cryptocurrency (USDT, BTC)
• Visa & Mastercard

Fast or instant processing is guaranteed across all payment methods.

moja7The minimum deposit at is just ৳500. New users are eligible for a welcome bonus on their first deposit. Visit the Promotions page for full bonus terms and conditions.

Deposits via Mobile Pay, Nagad, and Rocket are usually credited within 1–5 minutes. Bank transfers may take 1–3 business days. Crypto deposit times vary depending on network confirmations.

Mobile banking withdrawals are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Completing your KYC verification helps speed up the withdrawal process.

moja7 Deposits are free of charge. Withdrawals are also generally free, though a small processing fee may apply with certain payment methods. Check the Payments page or ask via live chat for the latest details.

Withdrawal limits vary depending on your account verification level and payment method. KYC-verified users can withdraw at higher limits. Contact support for specific limit details.

Don't worry. First, wait 15–30 minutes. If the amount still hasn't appeared in your account, contact us via live chat or support email with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

Yes, moja7 Use a secure crypto wallet. USDT (TRC20/ERC20) and BTC are supported. Always verify the address and network before sending — funds sent to the wrong network may be difficult to recover.

moja7offers betting on more than 20 sports:

• Cricket (IPL, BPL, Test, ODI, T20)
• Football (Premier League, La Liga, Bundesliga, World Cup)
• Kabaddi, Badminton, Tennis, Basketball
• E-Sports (CS:GO, Dota 2, League of Legends)

For more details, Sports page See here.

Yes, moja7In-play and live betting is available at . Place bets in real time as the action unfolds, with live streaming and real-time statistics to help you make informed decisions.

Minimum bet usually starts from ৳50. Maximum limits vary by market and depend on the event. Higher limits are available for major events. Check the market page for specific limits.

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "Cash Out" option that lets you settle your bet — partially or in full — before the match ends.

If a match is cancelled or abandoned, all bets on that match are generally voided and the full stake is refunded. For parlay bets, the cancelled leg is removed and the rest are settled as normal.

Yes, moja7You can combine multiple events into an accumulator or parlay bet. Odds are multiplied together, which can significantly increase your potential winnings. However, if any single event loses, the entire bet is lost.

Our Betting Tips and Analysis page features expert advice, match previews, and statistics. Visit these pages regularly to make smarter betting decisions.

Registration Once completed, your welcome bonus will be credited to your account automatically after your first deposit. The bonus amount and terms may change from time to time. Check the promotions page for the latest offers.

To withdraw a bonus, you need to wager a specified amount — this is called the wagering requirement. For example, a 10x wagering requirement means you'd need to place ৳10,000 in bets to withdraw a ৳1,000 bonus. Always read the terms for each individual bonus.

Yes, moja7 Free bets are offered regularly — through special events, seasonal promotions, and the loyalty program. Free bets typically have a 7-day validity period.

Yes. Refer a friend and when they register and make their first deposit, you both receive a bonus. Your referral link is available from your account dashboard.

Yes, every bonus has an expiry date. Bonuses that are not used within the validity period — typically 7 to 30 days — will be forfeited. Check the bonus section of your account for expiry details.

Yes, Sports Betting bonuses and casino game bonuses are generally separate. Sports bonuses can only be used on sports markets, while casino bonuses apply to slots and table games. Make sure to read the terms carefully.

Yes.moja7 Uses industry-grade SSL encryption. Your personal information and financial data are stored in fully encrypted form. To learn more, visit our Privacy Policy See here.

Go to Account Settings → Security and enable "Two-Factor Authentication". Choose between Google Authenticator or SMS OTP. Once 2FA is active, you'll need to enter a code at every login — this keeps your account significantly more secure.

Change your password immediately and enable 2FA. Then notify our support team. Our security team will investigate promptly and secure your account. Also end any active sessions from unrecognized devices.

No. moja7 Your personal information is never sold or shared with third parties. Your data remains strictly confidential, except where required by law. To learn more, Privacy Policy Read more.

Always go directly to moja7.biz. moja7 We will never ask for your password via email or SMS. Do not click on unknown links. Always check for the padlock icon and the correct URL in your browser.

moja7 A strict 18+ policy is enforced. Date of birth is verified during registration, and identity is confirmed through the KYC process. Parents can use parental control software for added protection. For more details, Responsible Gaming page.

moja7 The app is available on both Android and iOS. Visit our App page to get the direct download link. If you can't find it on the Play Store or App Store, download the APK directly from moja7.biz.

To install the APK on Android, first enable "Install from unknown sources" — go to Settings → Security → Unknown Sources. If the issue persists, restart your device or contact support.

Yes, moja7 The site is fully responsive and works seamlessly on mobile, tablet, and desktop. For the best experience, we recommend using the dedicated app.

Clear your browser cache and cookies. Try a different browser (Chrome, Firefox). Check your internet connection. If the issue persists, let us know via live chat — we resolve server issues quickly.

Yes, live streaming is available for selected matches. You'll need an active account with a minimum balance to watch. Look for the streaming icon on eligible matches.