1. Introduction
moja7 Welcome to the platform. This Privacy Policy document explains howmoja7 How your personal data is collected, what it is used for, and how it is kept secure. We believe every player should have full control over their own information.
This policy applies to the moja7.biz website, mobile app, and all our digital services. By using our platform, you automatically agree to this Privacy Policy. Please read it carefully before getting started — if anything is unclear, our support team will be happy to help.
Key Points at a Glance: We never sell your data to third parties. Your information is used solely to provide you with our services. You can view, update, or request deletion of your data at any time.
2. What Information We Collect
moja7 Two types of information are collected from you — what you provide directly and what is gathered automatically through your use of the platform.
Directly Provided Information
- Identity Information: Full name, date of birth, gender.
- Contact Information: Email address, mobile number, and current address.
- Identity Verification: National ID number, passport number, or a copy of your driving licence (as part of the KYC process).
- Financial Information: Payment method details (Mobile Pay number, bank account, and the last 4 digits of your card number).
- Account Information: Username, password (stored in encrypted form).
Automatically Collected Information
| Data Type | Reason for Collection |
|---|---|
| IP Address & Geographic Location | Security Verification & Geo-Restriction |
| Device information (model, OS, browser) | Platform Optimization |
| Session Data & Login Time | Account Security |
| Betting history and transaction records | Legal Obligations & Dispute Resolution |
| Cookies & Tracking Pixels | Enhancing User Experience |
3. How We Use Your Information
Collected data is used solely for the purposes listed below. If it is ever used for any other purpose, you will be notified in advance and your consent will be obtained:
- Account Management & Identity Verification: To complete registration and KYC verification.
- Service Delivery: To keep betting, gaming, and payment services running without interruption.
- Customer Support: To respond to your complaints or enquiries.
- Security & Fraud Prevention: To detect and prevent unusual activity.
- Legal Compliance: To comply with our Curaçao license and international legal obligations.
- Personalized Offers: To send you relevant promotions and bonus offers based on your gaming activity (you can opt out of this at any time).
- Platform Improvement: To run analytics and improve the overall user experience.
Important: moja7 We never sell your data to third parties for marketing purposes. This is the core commitment of our Privacy Policy.
4. Who We Share Your Information With
In limited and specific circumstances moja7 We may share your information with the parties listed below. Data protection is ensured in every case:
- Payment Processor: To process transactions via Mobile Pay, Nagad, Rocket, or our banking partners. Only the minimum required financial data is shared.
- KYC Service Provider: With approved third parties for identity verification.
- Regulatory Authority: Upon a lawful request from the Curaçao Gaming Authority or law enforcement agencies.
- IT & Hosting Partners: For server management and cybersecurity — they are not permitted to use your information independently.
- Group Companies: Entities within the same group, solely for the purpose of improving our services.
When Sharing Data with Third Parties moja7 Maintains a Data Processing Agreement (DPA). No party may use your data for any other purpose without your consent.
5. Cookies & Tracking
moja7- uses cookies on its website and app. Cookies are small text files stored in your browser that help make your browsing experience smoother.
Types of Cookies We Use
- Essential Cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Functional Cookies: To remember your language preferences, screen settings, and similar choices.
- Analytics Cookies: To understand which parts of the site are used most (via Google Analytics or equivalent).
- Marketing Cookies: To show you ads based on your interests. You can turn these off yourself at any time.
You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
6. Data Security Measures
Protecting Your Data moja7 We follow internationally recognized technologies and practices. Our security systems are regularly reviewed by independent third-party auditors.
- 256-Bit SSL Encryption: All data exchanged between you and our servers is fully encrypted.
- Password Hashing: Your password is never stored in plain text — only its bcrypt hash is kept.
- Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
- Firewall & DDoS Protection: Advanced firewalls are in place to protect our servers against cyber attacks.
- Regular Security Audits: All systems are regularly audited by experts.
- Restricted Access: Only authorised personnel have access to your personal data.
Please Note: Beyond our technical safeguards, you also have a responsibility to protect your account. Use a strong password, never share your login credentials with anyone, and report any suspicious activity to us immediately.
7. Your Data Rights
Under GDPR and international data protection laws, you have several important rights regarding your own data that moja7 Respects:
- Right to Know: You have the right to know what information we hold about you.
- Right to Access: You may request a copy of the information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request the deletion of your data (the "right to be forgotten").
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
- Right to Portability: You have the right to receive your data in a machine-readable format.
- Right to Object: You can opt out of marketing communications at any time.
To exercise any of these rights support@moja7.bizEmail us at. We will respond within 30 days.
8. How Long We Retain Your Information
moja7 We don't retain your data any longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
- Account Information: For as long as the account is active, and for 5 years after closure.
- Transaction Records: 5–7 years, in accordance with international anti-money laundering laws.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Contact: 2 years after resolution.
- Log Files: From 90 days up to 1 year, depending on security requirements.
9. Children's Privacy
moja7 The platform is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. If you are a parent or guardian and suspect your child is using our platform, please contact us.
10. Third-Party Links & Services
Our platform integrates certain third-party services (such as payment gateways). These services have their own privacy policies, for which moja7 We are not responsible. It is your responsibility to review the privacy policies of any third-party services before using them.
11. Changes to This Policy
Due to business changes or new legislation moja7 This Privacy Policy may be updated from time to time. For significant changes, you will be notified in advance via your registered email. The policy date is always shown at the top of the page. Continued use of the platform constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, complaints, or data access requests, please contact our Data Protection team:
- Email: support@moja7.biz
- Live Chat: Click the chat button at the bottom of the website (24/7)
- Response Time: Usually within 48 hours